Complaints
When things don’t go the way that you were expecting, we’re committed to ensuring that we resolve any complaint to your satisfaction, working with you every step of the way.
If you need to register a complaint with us, you can do so by one of the following methods.
CALL US
EMAIL US
WRITE TO US
Rely
OneSavings Bank
Sunderland
SR43 4AB
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BBR 4.25%
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For Customers
Rely Mortgages is a trading name of OneSavings Bank plc. Registered in England and Wales (company number 7312896). Registered office: Reliance House, Sun Pier, Chatham, Kent, ME4 4ET. OneSavings Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504).
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